Hugo Boss
HUGO BOSS – Sales Associate Role Overview (Cribbs Causeway, Bristol)
| Category | Details |
|---|---|
| Job Title | Sales Associate |
| Company | HUGO BOSS UK Ltd |
| Location | Cribbs Causeway, Bristol |
| Industry | Premium Fashion & Lifestyle |
| Job Type | Permanent |
| Salary | Competitive (base + commission) |
| Working Style | In-store, customer-facing |
| Brand Focus | HUGO BOSS collections & premium fashion retail |
| Team Role | Brand ambassador and sales performance contributor |
| Performance Goals | Meet KPIs, enhance customer loyalty, support CRM initiatives |
| Operations Support | Stock handling, loss prevention, returns, complaint resolution |
| Technology Use | Business systems and latest sales technology |
| Training & Growth | Ongoing tailored training and international career opportunities |
| Corporate Culture | Inclusive, fashion-forward, global and dynamic work environment |
| Key Responsibilities | Details |
|---|---|
| Customer Service Excellence | Build rapport, ensure memorable shopping experiences |
| CRM & Customer Loyalty | Gather data, nurture long-term relationships |
| KPI Target Achievement | Individual and team-based performance goals |
| Brand Representation | Deliver authentic, stylish, and informed guidance |
| Complaint & Transaction Management | Handle returns, exchanges, and sensitive issues professionally |
| Stock Management & Loss Prevention | Maintain accurate inventory and prevent shrinkage |
| Required Experience & Traits | Details |
|---|---|
| Experience | Retail, hospitality, or customer service (especially in fashion) |
| Communication | Strong interpersonal skills and emotional intelligence |
| Brand Knowledge | Familiarity with the premium fashion space |
| Attitude | Proactive, adaptable, and positive approach |
| Diversity Awareness | High cultural understanding and inclusive mindset |
| Benefits | Details |
|---|---|
| Salary & Commission | Competitive base and performance-driven earnings |
| Career Growth | Global pathways for specialists and leaders |
| Training | Tailored development programmes and learning opportunities |
| Work Culture | Diverse, inclusive, and fashion-focused environment |
Related Sales and Fashion Retail Roles
| Job Title | Location | Salary |
|---|---|---|
| Luxury Retail Associate | Bath | £12.80 per hour |
| Premium Fashion Sales Exec | Bristol City Centre | £25,000 – £27,000 |
| Store Stylist – Fashion | Swindon | £13.50 per hour |
| Brand Sales Assistant | Gloucester | £12.20 per hour |
| Fashion Retail Advisor | Cardiff | £11.90 per hour |
Summary
As a Sales Associate at HUGO BOSS, you’ll combine style, service, and sales strategy to deliver premium customer experiences. This dynamic role blends personal interaction, fashion expertise, and performance-driven targets in a fast-paced, global brand environment.
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