Reviewer – Operational Risk and Strategy

Job description

Description

We’re navigating significant change at Nationwide. It’s an exciting time as we evolve to a new future that sees us accelerate delivery of our strategic aims, deliver value to our Members and engage colleagues around new ways of working.

At the same time we are investing in the Operational Risk Oversight (ORO) team in the second line of defence and are looking for a Reviewer to join our ORO Strategy and Operations team working alongside Head of Strategy and Ops and colleagues in IT, Data, Security, Third Party Risk and Change. This part time role will be key to the success of the wider team in enabling us all to work more effectively and efficiently in pursuit of ORO’s goals.

We are happy to consider flexible working approaches to help you perform at your best. The working hours (per week) for this role are 15 hours.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you’ll spend at least two days per week, or if part time you’ll spend 40% of your working time, based at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

In this role you’ll be responsible for delivering reviews of our internal deliverables such as the Close and Continuous approach, response to PRA requests/reviews. Overseeing definition of done and evidence to substantiate it. Contributing to delivery of ORO strategy and operational effectiveness through:
• Delivery of Management Information to the Operational Risk Oversight SLT to meet their needs and target their attention in areas requiring focus. Continually reviewing the MI pack to ensure it is effective in this respect and prompts relevant discussion and action; Being skilled in the use of Power BI or the ability to learn, would be advantageous.
• ORO Operational Effectiveness Contribute to improving the focus/efficiency of ORO’s operations, in terms of re-use of briefing material and having a clear and up to date briefing schedule to all Committees, raising suggestions with manager and SLT/other team members, including team training.
• Co-ordinating the review and updating of Strategy docs and plans Complete continuous and periodic reviews, as required with the wider team, of the ORO Strategy, Comms and Improvement Plan within agreed timescales.
• Guidance which is fit for purpose. Take responsibility for ensuring we have clear, comprehensive guidance for the Reviews and Close and Continuous work acting on feedback from the team.
• Oversight/QA of ORO outputs Support delivery of internal (within ORO) and external (to 1LOD) reviews or allocated review work to a high quality, in accordance with agreed scope and in compliance with the Review and C&C approach documents wherever applicable, including the ORO annual plan.
• Present findings of tasks/local reviews above to senior management and agree appropriate actions.

About you

To be successful in this role you’ll need:
• A track record of developing and maintaining professional business relationships with key contacts across local teams, and in the wider enterprise (across all Lines of Defence for this post).
• Evidence of the ability to communicate regularly and effectively both in an informal and formal way, but also by virtue of a clear communication plan to ensure that – work is appropriately co-ordinated, all wider team members are aware of work underway, relevant findings and common themes are identified and reported appropriately and there is a common message across the whole team where necessary to share what has and will be delivered and why it is important.
• To be able to demonstrate experience in co-ordination of a broad area of work and the reporting which is required to maintain the ORO Strategy and Operations Team site. In ORO this means ensuring our Close and Continuous plans and Reviews are easy to find on CACL and issues on Metricstream and a strong evidence base is at hand if needed by the team, Audit or the Regulators.
• Experience of ensuring access to briefings is seamless to ensure a proactive management of the forward briefing plan.
• The ability to work with a regular briefing timetable and ensure contributors have good notice of requirements for their input.

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.
• Say it straight – This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better – This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done – This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:
• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Wellhub – Access to a range of free and paid options for health and wellness
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday, pro rata

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.

As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.

When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

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