Cheylesmore Surgery
Job Overview
We are seeking a highly motivated, IT literate, forward thinking and quality aware individual to join our expanding GP surgery as a GP Receptionist (Patient Care Co-ordinator).
We are looking for 2 candidates to work one of the shifts below (these are the only hours/shifts available, the shifts are set as below and are non-negotiable due to the Surgery business hours).
Shifts available are:
Shift 1 – Monday 2pm to 6:30pm, Tuesday 2pm to 6:30pm, Wednesday 8am to 1pm & Friday 8am to 1pm. Totalling 19hrs per week.
Shift 2 – Tuesday 8am to 1pm & 2pm to 6:30pm, Thursday 8am to 1pm & 2pm to 6:30pm and Friday 8am to 1pm & 2pm to 6:30pm. Totalling 28.5hrs per week.
Please do not apply if you cannot work one of the shifts above.
A cover letter explaining how your skills would apply to the role would be supportive.
We are looking for an individual who can work in a busy, demanding environment and offer effective communication and assistance to our patients and entire practice team.
Duties
• Greet and welcome patients in a warm and professional manner.
• Offer general assistance to the Practice Team and patients.
• Project a positive and friendly image to patients and other visitors, either in person or via the telephone & email.
• Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
• Undertake a variety of administrative duties to assist in the smooth running of the Practice.
• Facilitate effective communication between patients, managerial team and the clinical team.
Experience
• Proven experience in a GP surgery or busy administrative role is preferred.
• Proficiency in Microsoft Office applications is preferred.
• Strong data entry skills with attention to detail.
• Excellent organisational abilities to manage multiple tasks effectively.
• Competent typing skills.
• Exceptional phone etiquette with strong communication skills.
• Ability to work independently as well as part of a team.
• A positive attitude and a willingness to learn new skills.
Overview of your organisation
We are a large, suburban practice in Cheylesmore, Coventry near to the City Centre.
We have 14,000 registered patients, we are also a training practice for GP’s, Nurses and Physician Associates.
We have 6 GP’s, 2 Clinical Pharmacists, 1 Paramedic Practitioner, 1 HCA and 1 Nurse Practitioner.
Job Types: Part-time, Permanent
Pay: £13.50 per hour
Benefits:
• Company pension
• Employee discount
• On-site parking
Schedule:
• Monday to Friday
• Weekend availability
Experience:
• Administrative: 1 year (required)
Work Location: In person
Application deadline: 31/05/2025
To apply for this job please visit uk.indeed.com.