Patient Coordinator

We’re Hiring: Full-Time Patient Coordinator– The Hearing Clinic UK

Location: Glasgow Head Office

Contract: Full-time

We are looking for an enthusiastic and professional Patient Coordinator to join our growing team onsite at The Hearing Clinic UK head office at Saint Vincent Place. This is a full-time position ideal for someone who enjoys providing excellent customer service, handling enquiries, and playing an important role in the client journey.

In this role, you’ll be:

Answering incoming telephone calls and responding to patient enquiries

Booking appointments across our clinic locations

Providing accurate information about services, pricing and availability

Maintaining detailed and accurate records in our booking system

Supporting administrative and follow-up tasks to ensure smooth client experiences

What we’re looking for:

Excellent communication and customer service skills

Previous experience in a telephone-based or customer-facing role

Attention to detail and confidence using computer systems

A calm, professional manner and the ability to work well under pressure

A team player who is comfortable working in a fast-paced environment

Full training will be provided, and development opportunities are available for those looking to grow their career in a dynamic healthcare business.

To apply, please send your CV and a short covering note to info@thehearingclinicuk.co.uk