Housing Officer

Housing Officer
Coventry
Temp-Perm
PAY RATE: £19.00 LTD / £16.30 PAYE (inc. holiday pay) Are you an experienced Housing Officer looking for your next challenge? Join a reputable Housing Association delivering vital support services to vulnerable Service Users in Coventry and the surrounding area. Fully patch based. THE ROLE
We are looking for a dedicated Housing Officer to support Service Users under the AASC contract, ensuring accommodation standards, safety, and wellbeing are upheld across the Coventry area.
• Deliver housing support services and complete regular property inspections
• Induct new Service Users and ensure understanding of property standards and behavioural expectations
• Respond to service requests, support needs and incidents via AIRE services
• Manage property access for suppliers and maintenance personnel
• Carry out first fix and minor repairs and report more serious issues
• Maintain accurate and timely records of inspections, repairs, and incidents
• Ensure safeguarding and safety protocols are followed for all Service Users
THE CANDIDATE
The successful candidate will have proven experience in a housing or property support environment, ideally within a service-based or welfare setting.
• Strong background in customer service or tenancy support roles
• Familiarity with property inspections and housing standards
• Effective communication and interpersonal skills
• Basic maintenance knowledge desirable
• Knowledge or experience of safeguarding procedures is advantageous
THE CONTRACT
• Working hours – Monday to Friday, 9am–5pm. Please note there are daily requirements that must be completed before able to finish for the day
• Travel Requirements – Fully patch based, ability to travel on patch required
• Length of Contract – 3-Month Contract with potential to go Temp to Perm.
• Rate – £19.00 per hour (LTD), £16.30 per hour PAYE (inclusive of holiday pay).
HOW TO APPLY
If interested in this role, please apply directly or email bethany.wiles@servicecare.org.uk or call 01772 208 966 and ask for Beth for more info
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!