Pirtek
Job description
Ref: DEPOT ASSISTANT – LUTON
Location: Luton
Contact: Pirtek Luton
Name: Scott Robinson
Salary: £20- £24k based on experience
Email: manager@pirtekluton.co.uk
Address: Unit 11, Enterprise Park, Sundon Park Rd, Luton, LU3 3GU
Phone: 01582 597050
We have a job vacancy / opportunity at Pirtek Luton.
Pirtek are a nationwide network of hydraulic hose professionals, helping to keep businesses from every sector moving, minimising operational downtime throughout the UK and Ireland.
We have a vacancy for a Depot Assistant at the number one hydraulic solution and repair centre in Bedfordshire. As a Depot Assistant, you will be expected to deliver a high level of customer service in operational and sales activities, ensuring customers receive a fast and efficient response to sales enquiries, building customer loyalty and enhancing the company’s reputation for service.
This role is a great opportunity for any candidates looking to begin a career as a hydraulic service technician.
Key functions & responsibilities
Skills & competencies
Provide a friendly and helpful response to customer enquiries to their total satisfaction in order to contribute to improving service levels to be the best in the industry
Answering the phone and helping the Centre Manager to control and direct the mobile engineers and vans
Always be well presented and use appropriate Personal Protective Equipment as required
Assemble hydraulic hoses to customer requirements.
Assist with stock control, ordering and product sourcing
Actively promote Pirtek products and services to Trade Counter customers
Proactively sell to both existing and new customers in order to meet and exceed sales and margin targets, and to continually work to build and develop the customer base at the branch
Accurate and regular order entry to help achieve minimum time delay between receipt of order and dispatch of goods, therefore maximising sales / stock turnover
Log and process jobs through the Pirtek IT system
Pro-actively promote Pirtek products and services to walk-in customers
Assist the Centre Manager with stock control, ordering and distribution to the technicians
Provide assistance to Centre staff within the franchise when requested
Day to day operation of the sales counter area, ensuring it is kept clean, presentable, well stocked and merchandised at all times
When required to, use a company vehicle to deliver products
To provide assistance to Mobile Technicians within the workshop and on-site when required.
General housekeeping of the centre
Work experience
Previous experience in a technical/engineering environment advantageous but not essential
Educational requirements
GCSE in English and Maths advantageous
To apply for this job please visit www.glassdoor.co.uk.