Goods Out Associate

Join Scrub Daddy UK, a leading B2B/B2C retailer experiencing rapid growth in both the UK and EU markets. Operating from the UK and overseeing operations in both the UK and The Netherlands, Scrub Daddy serves customers across numerous EU countries, including the Netherlands, Germany, Denmark, Poland, Sweden, Greece, Austria, and beyond.

The innovative products have gained popularity in the UK and are now making waves across Europe, revolutionising cleaning routines and spreading smiles in homes everywhere. By partnering with trusted retailers across the region, Scrub Daddy is making it easier than ever for customers to experience our magic.

Join us on this exciting journey as we continue to expand and make a positive impact across Europe!

Due to continuous growth, we now require a full time Goods Out Associate / Specialist to join our busy Operations and work alongside Goods Out team.

Goods Out Associate/Specialist is responsible for overseeing the outbound logistics of goods in EU and UK, ensuring that all products are correctly packed, labelled, and dispatched in a timely and accurate manner. This role requires close coordination with various departments, such as sales, production, inventory control, procurement, and external transport & logistics companies, to ensure that products are sent to customers or other locations without errors.
• **Please note this is office/desk based job and not a warehouse role***

Reporting to Goods Out Manager, duties will include:
• Oversee and coordinate the daily shipment schedule
• Prepare and verify orders for outbound delivery, ensuring correct quantities, products, and packaging
• Ensure that all goods leaving warehouse locations are properly labelled and meet customer-specific regulations
• Coordinate with logistics and transportation teams to arrange shipments
• Manage and track transportation carriers to ensure on-time delivery
• Address and resolve any shipping issues or delays promptly
• Prepare and maintain shipping documentation such as bills of lading, invoices, and customs declarations, if applicable
• Provide support to Account Management/Sales Support team by ensuring timely and accurate shipments to customers
• Communicate with customers’ logistics teams or internal teams regarding any shipment issues or delays
• Report any discrepancies, damages, or missing items to the relevant teams for resolution
• Any other various tasks associated with the role

Required Skills and Experience:
• Previous experience in a similar role: transport, shipping, road freight logistics (1 year min)
• Strong ability to prioritise multiple tasks efficiently
• Excellent interpersonal and communication skills, both written and verbal
• Confident User of Microsoft Suite

Job Types: Full-time, Permanent

Pay: £28,000.00-£32,000.00 per year

Additional pay:
• Bonus scheme

Benefits:
• Company pension
• Employee discount

Schedule:
• 8 hour shift
• Monday to Friday

Ability to commute/relocate:
• Tiverton EX16 6TW: reliably commute or plan to relocate before starting work (required)

Experience:
• Logistics: 1 year (preferred)

Work Location: In person