Website Uniseekers
Location: New York City, United States
Job Type: Full-Time
Industry: Information Technology
Job Description:
We are hiring an Entry-Level Technical Support Engineer to assist clients with troubleshooting hardware and software issues. This role is perfect for recent graduates or individuals looking to start their careers in IT.
Responsibilities:
- Provide technical support to end-users via phone, email, and chat
- Diagnose and resolve software and hardware issues
- Assist with system updates and maintenance
- Document technical solutions and common issues
- Collaborate with senior engineers for complex problem-solving
Requirements:
- Associate or Bachelor’s degree in Computer Science or a related field
- Strong troubleshooting and problem-solving skills
- Basic knowledge of operating systems and networking
- Excellent communication skills
- Ability to work in a fast-paced environment
Benefits:
- Competitive entry-level salary
- Health insurance and paid time off
- Career growth opportunities in IT
- On-the-job training and certification support
- Hybrid work flexibility
Work Schedule:
- Monday to Friday
- 8-hour shifts (day or night shifts available)
Job Insights:
✅ Ideal for fresh graduates or early-career professionals
✅ Hands-on experience with IT troubleshooting
✅ Opportunity for career growth in a tech-driven industry
✅ Training and mentorship provided
✅ Work-from-home flexibility available for some shifts
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