Data Validator

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Job Overview

The Data Validator plays a key role in supporting Managers and Clinical Leads to achieve National

and Trust wide performance targets in accordance with Government Access Targets and the Trust’s

Patient Access Policy.

You will be responsible for the daily data validation tasks ensuring that reports are reviewed and any

actions are passed to staff working within Gynaecology for correction and completing.

You will be responsible for checking and confirming data from the Careflow patient administration

system and other patient systems within the speciality, including tasks like clearing up admission

dates in the past, appointments that have not been checked in and out, and investigating patients

who have been waiting longer than their treatment targets.

You will play an essential role within the service and are required to work in close liaison with NHS

colleagues, patients and the general public.

This is very much a patient centric role and the individual will be a team player with excellent

communication skills and be organised in their daily work.

You will exercise initiative, independent judgement and decision-making with situations arising from

the duties described below to ensure an effective, high quality service

Main duties of the job
• To download and validate weekly/monthly reports on the department’s performance provided by information management;
• To assist in the completion of data validation tasks on a weekly/monthly basis;
• To regularly check and ensure that closure of uncashed outpatient appointments are completed correctly and in a timely manner;
• To regularly check and clear up admission dates in the past;
• To regularly check the care of patients whose waiting times have exceeded targets to verify that

information has been recorded correctly and to facilitate further care where needed;
• To check care pathways where information has been recorded as missing and obtain the required information;
• To assist staff in the department in the use of Careflow and other departmental systems to prevent data quality issues arising;
• To assist with other data quality and validation issues facing the department, as required.
• To ensure that patient confidentiality is maintained at all times;
• To assist in the training of new members of staff in the department;
• To work flexibly according to the needs of the service, including cover for colleagues during

periods of leave, where applicable;
• To work with colleagues to appropriately manage the office environment, including resource

management in terms of stationary and general office upkeep;
• To ensure Division protocols are implemented within own work area and to contribute to

suggested changes as required;

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed Job Description And Main Responsibilities

Knowledge
• Understanding and consistent application of NBT’s Patients Access Policy;
• Application of gained knowledge and experience of medical terminology and procedures

undertaken by assigned Consultants and clinical teams;
• Understanding of patient confidentiality, data protection and freedom of information

policies as they relate to patient care administration;
• Understanding of the importance of and ability to trace medical records to ensure that all

relevant clinical information is available;
• Able to demonstrate commitment to the provision of high quality care and service.

Training/Qualifications
• Five GCSEs grade C or above including Maths and English or equivalent;
• Sound knowledge of RTT pathways and the Patient Access Policy.

Experience
• Good attention to detail and completion of tasks to deadlines;
• Able to carry out tasks following instructions with minimal supervision;
• Experience in a customer facing role is desirable;
• Experience of working in a team is essential;
• Experience of working in an administration environment is essential;
• Experience of working in the NHS or similar organisation;
• Experience of working in a multi-disciplinary and busy team environment;
• Experience of working under pressure;
• Experience of working to fixed protocols and procedures;
• Experience of talking to patients/service users or working in customer focussed

environment;
• Knowing when to escalate issues to managers for advice and/or resolution
• Experience of using and manipulating excel spreadsheets.

Skills
• Ability to plan and organise activities with deadlines (e.g. information submissions);
• Maintain position of professionalism, integrity and sensitivity at all times;
• Maintain confidentiality due to the level of the sensitivity, complexity and importance of the

information being communicated;
• Excellent communication, organisational and interpersonal skills;
• Willingness to learn new skills as required by the post and keep up with in house

processes;
• Working knowledge of Microsoft Office, including Outlook, Excel, Word and Powerpoint;
• Excellent organisational and time management skills;

Performance and Ops Manager

Support Manager

This Post
• Must be able to prioritise and plan daily workload and demonstrate attention to detail,

including working flexibly when interruptions impact upon completion of daily tasks.
• Use of NBT, web based and Excel reports to identify and prioritise patients’ pathways in line

with access targets;
• Data validation skills –manipulating data and following processes/pathways to their

conclusion

Person specification

Education

Essential criteria
• Educated to GCSE level (Maths & English)

Desirable criteria
• NHS Data Protection Training
• Data quality/business reporting training

Knowledge/Skills/Abilities

Essential criteria
• Knowledge of using Microsoft computer systems/ Excel
• Good organisational and time management skills.

Desirable criteria
• Use of NBT, web based and Excel reports to identify and prioritise patients’ pathways in line with access targets.

Work Experience

Essential criteria
• Experience of working in the NHS or similar organisation

Desirable criteria
• Must be able to prioritise and plan daily workload, including working flexibly when interruptions impact upon completion of daily tasks

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.